Terms & Conditions
Last Updated: August 24, 2026
These Terms & Conditions govern your access to and use of the Justinite website and your purchase of products from us.
By accessing our website or placing an order, you agree to these Terms & Conditions to the extent permitted by applicable law.
1. About Justinite
Justinite is an ecommerce business operating from Guangzhou, Guangdong, China and serving customers internationally.
Contact:
Email: service@justinite.com
2. Adult Customers
Justinite sells products intended for adults.
By purchasing age-restricted products from our website, you confirm that you meet the minimum legal age required to purchase such products in your jurisdiction.
You are responsible for complying with applicable local laws concerning the purchase, possession, importation, and use of products ordered from Justinite.
3. Products
We make reasonable efforts to present product descriptions, specifications, photographs, colors, and other information accurately.
However, actual colors may vary depending on your screen, and packaging or minor product details may change over time.
Third-party products may also be updated by their manufacturers.
4. Prices
Product prices are displayed on the website and may change without prior notice.
The price applicable to an order is generally the price displayed at checkout when the order is submitted, subject to correction of obvious errors where permitted by law.
Taxes, duties, shipping charges, or other fees may apply depending on your location and will be handled as described at checkout or in our Shipping Policy.
5. Orders
Submitting an order does not necessarily mean that it has been accepted.
We reserve the right, where legally permitted, to reject or cancel orders for reasons including:
- Product unavailability;
- Payment failure;
- Suspected fraud or unauthorized transactions;
- Incorrect pricing or product information;
- Shipping restrictions;
- Legal or regulatory restrictions.
If we cancel a paid order, we will provide an appropriate refund for the cancelled amount.
6. Payment
You agree to provide accurate and authorized payment information.
Payments are processed through third-party payment providers.
Available payment methods are displayed during checkout.
7. Shipping
Shipping destinations, estimated delivery times, tracking, customs, duties, and related information are described in our Shipping Policy.
International customers are responsible for checking whether products may legally be imported into their destination.
8. Cancellations
Order cancellations are governed by our Cancellation Policy.
Once an order has entered fulfillment or been dispatched, cancellation may no longer be possible.
9. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy.
Because many products sold by Justinite are intimate or hygiene-sensitive, opened or used products may not be eligible for change-of-mind returns, subject always to mandatory consumer rights under applicable law.
10. Product Use
Customers are responsible for reading and following product instructions, warnings, cleaning guidance, storage requirements, and other information supplied with products.
Products should only be used for their intended purpose.
If you experience discomfort, irritation, pain, or another unexpected reaction, discontinue use and seek appropriate professional advice where necessary.
11. Third-Party Products
Justinite may sell products manufactured or supplied by third parties.
Third-party trademarks and intellectual property remain the property of their respective owners.
Manufacturer warranties, where available, may be subject to separate terms.
12. Intellectual Property
Our website and original Justinite content are protected by applicable intellectual property laws.
Use of Justinite intellectual property is governed by our Intellectual Property Rights policy.
13. Reviews and User Content
If you submit a review, photograph, comment, or other content to Justinite, you confirm that you have the right to submit that content.
You must not submit unlawful, misleading, infringing, abusive, or fraudulent content.
Subject to applicable law and the permissions provided when content is submitted, we may use submitted content in connection with operating and promoting our services.
14. Prohibited Uses
You may not use our website to:
- Violate applicable law;
- Commit fraud;
- Interfere with website security;
- Introduce malicious software;
- Scrape or reproduce protected content in violation of applicable rights;
- Infringe intellectual property rights;
- Attempt unauthorized access to systems or accounts.
15. Disclaimer
To the maximum extent permitted by applicable law, the website and its content are provided without guarantees beyond those expressly provided by us or required by law.
Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot legally be excluded.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Justinite will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be limited.
Nothing in these Terms limits liability where doing so would be prohibited by applicable law.
17. Consumer Rights
Nothing in these Terms is intended to restrict mandatory consumer rights available under the laws applicable to you.
Customers in the European Union, United Kingdom, United States, and other jurisdictions may have statutory rights that apply regardless of provisions in these Terms.
18. Changes to These Terms
We may update these Terms & Conditions periodically.
The version published on the website at the relevant time will apply subject to applicable law.
19. Governing Law
These Terms are governed by applicable laws relevant to Justinite's operations, subject to any mandatory consumer protection laws and jurisdictional rights that apply to customers in their place of residence.
20. Contact
Questions about these Terms & Conditions may be sent to:
Justinite
Guangzhou, Guangdong, China
Email: service@justinite.com